Refund policy

Last Updated: August 2026

At Reeh Fragrance, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Returns

We accept returns only if:

You received the wrong product.
Your order arrived damaged or leaking.
The product has a manufacturing defect.

To request a return, please contact us within 3 days of receiving your order.

Non-Returnable Items

For hygiene and quality reasons, we cannot accept returns for:

Opened or used perfume bottles.
Products damaged due to customer misuse.
Change of mind after opening the product.
Clearance or promotional items (unless damaged).

Return Process

To start a return, contact our support team with:

Your Order Number
Full Name
Photos of the product (if damaged)
Reason for the return

Email: officialreehfragrance@gmail.com

WhatsApp: +92 309 5970551

Our team will review your request and respond within 24 hours.

Refunds

Once your returned product has been received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

Refunds are processed within 5–7 business days.
The refund will be issued using the original payment method where applicable.
For Cash on Delivery (COD) orders, refunds will be made via bank transfer or another mutually agreed method.