Privacy policy

Refund & Return Policy

Returns

We want you to enjoy your purchase. If your order arrives damaged, incorrect, or defective, please contact us within 3 days of delivery.

Eligible for Return

  • Wrong item received
  • Damaged product
  • Leaking bottle
  • Manufacturing defect

Non-Returnable Items

  • Used perfumes
  • Opened bottles (unless damaged)
  • Change of mind after opening
  • Customized orders

Refunds

After inspection, approved refunds will be processed within 5–7 business days.

Exchanges

We replace items only if they are defective or damaged.

Shipping Policy

Processing Time

Orders are processed within 1–2 business days.

Delivery Time

  • Major Cities: 2–4 business days
  • Other Areas: 3–7 business days

Shipping Partner

Reliable courier services across Pakistan.

Shipping Charges

Displayed during checkout.

Terms of Service

By placing an order, you agree that:

  • All information provided is accurate.
  • Prices may change without notice.
  • Product availability may change.
  • We reserve the right to cancel suspicious or fraudulent orders.
  • Product images are for illustration; packaging may vary slightly.

Cancellation Policy

Orders can be cancelled before shipment.

Once dispatched, cancellation is not possible.

Warranty Policy

Inspired fragrances do not include a manufacturer warranty.

If your product arrives damaged or leaking, contact us within 3 days for a replacement.

Frequently Asked Questions

How long does delivery take?

2–7 business days across Pakistan.

Do you offer Cash on Delivery?

Yes.

Are your perfumes long-lasting?

Yes. Our perfumes are premium inspired fragrances with long-lasting performance.

Can I exchange my order?

Yes, if the product is damaged or incorrect.

How can I contact you?